R&W Holistic Therapies - Respectful & Welcoming to all my clients
R&W Holistic Therapies - Respectful & Welcoming to all my clients

Frequently Asked Questions

If you are looking for Tantric treatments then please look at these FAQs

What is the difference between a Therapy treatment and a Massage?


If you look this up the Oxford Dictionary definitions a 'massage' it is the rubbing and kneading of muscles and joints of the body with the hands. Whereas, a therapy session is to treat a disorder and may or may not include any form or massage.

Do you do treatments for both men and women?


Yes my treatments are available to both men, women and couples. I am LBGT friendly and same sex couples are welcome.

Do I need to bring anything or do any preparation?


You do not need to bring anything with for your first visit and equally no preparation is needed, except perhaps to consider hygiene. All towels and anything needed is provided. I do ask for all to show mutual respect and be courteous.

What are your thoughts on 'towel etiquette'?


I often get asked this and in all cases I respect the client and how they feel about it. I am a naturist so it doesn't bother me either way but at all times personal boundaries will and must be respected and recognised. I should also say that nudity does not imply anything sexual whatsoever.
This topic can be discussed at the
Initial Consultation.

 

Booking Appointments

 

To book an appointment, discuss your requirements or my availability - please call me on the numbers below as I do not feel it is appropriate to have this type of discussion by text, email or WhatsApp.

 

At colder times of the year, it can take many hours to heat my therapy room up to the required temperature for a treatment & during winter months, approximately 4 – 6 hours. Please keep this in mind when asking for a same day appointment should I have availability.

 

Additionally, my diary tends to be fully booked many weeks in advance, up 4,6 or 8 weeks at peak times. However, I do have less busy times, where an appointment may be available sooner. Please do call me to enquire about my current free appointments, as I do occasionally have cancellations. Please do not call me and expect to be offered an appointment on that specific day or during that specific week - it may not be possible & is not going to happen.

 

With effect from 1st January 2025, I am offering 2 appointment times slots per day at either:

    • 10am or 11 am

    • 3pm or 4pm


This will help me make better use of my time & enable me to manage my appointments more effectively, which will in turn, allow more & better opportunity for my clients to see me.
 

Do I need to pay a deposit?

 

I do not usually ask for a deposit for your appointment but having had several clients not arrive for their pre-booked appointment nor cancel that appointment with adequate notice (at least 24/48 hours) – I MAY ask for a non-refundable deposit to be paid by clients via PayPal to secure the booking for that specific date & time only. Please call me for a treatment date and then please go to this page.

What if I cancel the appointment very late or simply don't turn up?

 

My business policy & practices state that I need at least 24 hours notice to cancel a pre-booked appointment. Obviously, good manners would dictate that you give me a call or even text to let me know as much as possible in advance to advise me that you need to or wish to cancel your appointment with me.

 

For those client’s that choose to just not turn up or have repeatedly failed to attend their pre-booked appointments in the past or not given me reasonable notice and then subsequently wish to rebook, I will only accept another booking once it is confirmed by payment FULLY in advance.

 

For clients who have consequtively cancelled pre-booked appointments in the past, I do now ask for payment in full & in advance to secure any new booking request. At the time of booking your appointment with me, I will send you a PayPal payment request for you to make the payment. Your appointment will be confirmed once that payment has been received. This payment is non-refundable and non transferable should you not arrive for that new booked appointment.

 

This gives me sufficient & adequate time to fill that appointment, should payment as requested not be made & received.

 

I am simply too busy for clients to repeatedly make appointments bookings & then to subsequently cancel them.

What do you charge?

 

On every treatment page there is a recommendation as to the duration or time you should allow for a treatment and a button to link off to the relevent Prices page.  All of my standard treatments are charged by time rather than treatment type - this allows me to give you whatever you need from my range of skills  whilst you are here. The costs for my time for Standard treatments are shown on the Prices page. The prices for Tantric based treatments are shown on the Tantra Price page.

For your information & please note

 

As a professional therapist, I have the right to refuse to take a booking for an appointment if I feel that it is not appropriate or practical to do so!

 

If this is the situation & do not take your request for an appointment - I will give you my reasons as to why.

Do you have disabled access?

 

My Therapy Room is on the first floor - which obviously involves ascending and descending a flight of stairs. Therefore, please do bear this in mind should you have any disabilities.

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